Q: I have a problem - Who should I call at the agency?

A: If the situation is an emergency, please dial 911 immediately. If it is a routine matter, you should contact your support coordinator on the number that he/she has provided you with.

Q: What are your office hours?

A: Our regularly scheduled office hours are Monday to Friday from 8:00 AM to 5:00 PM.

Q: I need to cancel an appointment visit. What should I do?

A: You should call the office at 973-602-9141 as soon as you are aware of the situation. This courtesy will be greatly appreciated and we will work with you to select a better time to serve you.

Q: I need to provide feedback on your services. How is that done?

A: We love hearing from our clients and encourage you to use the Contact Us form to easily get in touch with us.

Q: Can you explain to me how the process of getting services works?

A: There are some steps to follow to obtain services and these c an be found here: